Accessibility Statement

Last Updated: September 25, 2025

This is an accessibility statement from Research Metrics, LLC regarding the publically-facing Field Portal product.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Field Portal is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of our Field Portal product. Please let us know if you encounter accessibility barriers.

Phone: +1 800 691 0288
E-mail: help@researchmetrics.com
Postal Address:

Research Metrics, LLC
ATTN: Accessibility
5121 Whiteford Rd
Suite 200
Sylvania, OH 43560, USA

We try to respond to feedback within 8-10 business days.

Compatibility with Browsers and Assistive Technology

The Field Portal is designed to be compatible with the following assistive technologies:

Modern browsers with assistive technology, including NVDA Screen Reader, Talk Back, Voice Access, and Voice Over.

The Field Portal is not compatible with:

At this time, we are not aware of any specific incompatibilities, however out-of-date browsers or technologies not listed above may encounter issues.

Technical Specifications

Accessibility of the Field Portal relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used. Disabling any of these technologies will break compatibility with assistive technologies

Limitations and Alternatives

Despite our efforts to ensure accessibility of the Field Portal, there may be some limitations. Below is a description of known limitations, for which have no accessible alternatives are currently identified. Please contact us if you observe an issue not listed below.

Missing alt text on images (Home, Job Board Map, My Applications, Certifications) - Images may not be fully perceivable. Expected resolution: 2026 Q1 for Job Board Map; 2025 Q4 for all others.
Form controls missing accessible names (Home, My Jobs, Job Board List/Map, Certifications, My Applications, My Pay, Survey Form v3, My Profile) - Some form controls may not be identifiable. Expected resolution: 2026 Q1 for Job Board Map and Survey Form v3; 2026 Q2 for My Profile; 2025 Q4 for all others.
Inadequate focus contrast on links and buttons (Home, My Jobs, Job Board List/Map, Web & Phone Jobs, Survey Form v3, My Profile, My Pay, Login Page) - Keyboard focus may be difficult to see. Expected resolution: 2026 Q1 for Job Board Map, Survey Form v3, and Login Page; 2026 Q2 for My Profile; 2025 Q4 for all others.
Incorrect or missing ARIA roles (Home, Job Board List/Map, Web & Phone Jobs, My Applications, My Pay, My Profile) - Some elements may be misinterpreted by assistive technology. Expected resolution: 2026 Q1 for Job Board Map; 2026 Q2 for My Profile; 2025 Q4 for all others.
Hidden or empty elements receiving focus (Home, Job Board Map, My Profile, My Pay) - Keyboard navigation may land on non-functional elements. Expected resolution: 2026 Q1 for Job Board Map; 2026 Q2 for My Profile; 2025 Q4 for all others.
Missing visible focus indicators (My Jobs, Job Board List/Map, Web & Phone Jobs, My Profile) - Users may lose track of their position during keyboard navigation. Expected resolution: 2026 Q1 for Job Board Map; 2026 Q2 for My Profile; 2025 Q4 for all others.
Missing HTML lang attribute (My Jobs, My Applications, Certification, My Pay) - Text may not be pronounced correctly by screen readers. Expected resolution: 2025 Q4.
Missing or non-descriptive page titles (My Jobs, Survey Form v3) - Page purpose may not be clear. Expected resolution: 2026 Q3 for Survey Form v3; 2025 Q4 for My Jobs.
Keyboard traps in interactive elements (My Jobs, Job Board List/Map, Web & Phone Jobs) - Users may become stuck in components. Expected resolution: 2026 Q1 for Job Board Map; 2025 Q4 for all others.
Unsupported ARIA attributes (Job Board Map, Survey Form v3, Sign Up Form) - Some elements may not function correctly with assistive technology. Expected resolution: 2026 Q1 for Job Board Map; 2026 Q2 for Survey Form v3; 2026 Q3 for Sign Up Form.
Scrollable regions not keyboard accessible (Job Board Map, Agreement, My Profile) - Content may not be scrollable via keyboard. Expected resolution: 2026 Q1 for Job Board Map; 2026 Q2 for My Profile; 2025 Q4 for Agreement.
Interactive functions not keyboard operable (Job Board Map, My Applications, Certifications, My Pay, My Profile) - Some actions may require a mouse. Expected resolution: 2026 Q1 for Job Board Map; 2026 Q2 for My Profile; 2025 Q4 for all others.
Headings visually styled but not semantic (Job Board Map, My Applications, My Profile) - Users may not be able to navigate by headings. Expected resolution: 2026 Q1 for Job Board Map; 2026 Q2 for My Profile; 2025 Q4 for My Applications.
Lists not semantically marked up (Job Board Map, Change Password, Sign Up Form) - Grouped list items may not be identified. Expected resolution: 2026 Q1 for Job Board Map; 2026 Q3 for Sign Up Form; 2025 Q4 for Change Password.
Multiple <main> landmarks (My Applications, Certifications, My Pay) - Users may encounter confusion from duplicate main regions. Expected resolution: 2025 Q4.
Landmarks without unique labels (My Applications, Certifications, My Pay) - Multiple landmarks may not be distinguishable. Expected resolution: 2025 Q4.
Content outside landmarks (My Applications, Certifications, My Pay) - Some content may not be associated with page regions. Expected resolution: 2025 Q4.
Missing <h1> heading (My Applications) - Primary page heading may be absent. Expected resolution: 2025 Q4.
<iframe> elements missing names (Certifications, My Pay, Survey Form v3, Change Password) - Embedded content may not be identifiable. Expected resolution: 2025 Q4.
Zooming or scaling disabled (Certifications, My Pay) - Content may not be enlargable. Expected resolution: 2025 Q4.
Incorrect ARIA hierarchy (Certifications, My Pay, Survey Form v3, Change Password) - Relationships between elements may not be interpreted correctly. Expected resolution: 2026 Q3 for Survey Form v3; 2025 Q4 for all others.
Links without discernible text (Certifications) - Link destinations may not be clear. Expected resolution: 2025 Q4.
Incorrect list structure (Survey Form v3, Change Password, Sign Up Form) - Lists may not be presented correctly. Expected resolution: 2026 Q3 for Survey Form v3 and Sign Up Form; 2025 Q4 for Change Password.
Form inputs missing labels (Change Password) - Input requirements may not be identifiable. Expected resolution: 2025 Q4.
Required ARIA attributes missing (Sign Up Form) - Interactive components may not be interpreted correctly. Expected resolution: 2026 Q3.
ARIA toggle fields unnamed (Sign Up Form) - Toggle states may not be discernible. Expected resolution: 2026 Q3.
Select elements unnamed (Sign Up Form) - Dropdown purposes may not be identifiable. Expected resolution: 2026 Q3.
Low color contrast in text (Home, My Jobs, Job Board List/Map, Web & Phone Jobs, My Applications, Certifications, My Pay, Survey Form v3, My Profile, My Home Location, Login Page) - Text may be difficult to read for users with low vision or color blindness. Expected resolution: 2026 Q3.

Assessment Approach

Research Metrics, LLC assessed the accessibility of the Field Portal by self-evaluation.